[ People ]
I recently started on a project that is turning out to be more complicated than anticipated.
When I realised that, I went back through my emails and focussed on the people. The people who’d been emailing me. The people I’d been talking to. The people who’d been in the meetings.
I worked out who they are, what concerned them, and, most importantly, how I can help them.
I usually dive into documentation and start reading. This time I dove into the people and started talking.
It’s been a great turnaround on how in control I feel on this project now.